Orange County Community College (SUNY Orange) will utilize an $8,991 grant from the State University of New York (SUNY) to create a pre-employment training program in partnership with LEGOLAND New York Resort. The program will be presented to a selection of LEGOLAND New York’s existing employees this summer with the intent of expanding it as the park ramps up hiring in advance of its Grand Opening in spring 2020.
The Hospitality, Leisure and Tourism Industry Professional Training Program will emphasize service excellence and communication best practices specific to the leisure and hospitality industry. Program participants will learn the foundational elements of hospitality service so they are able to effectively assess and serve the needs of customers and guests in a variety of situations.
The initial industry-specific pilot program will be offered this summer through the College’s Continuing and Professional Education (CAPE) department.