New Windsor raising IT fees

Posted 9/14/22

Starting in 2023, the Town of New Windsor plans to increase their rate of Information and Technology [IT] services from $100 per hour to $125 per hour. The town currently offers IT services to 18 …

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New Windsor raising IT fees

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Starting in 2023, the Town of New Windsor plans to increase their rate of Information and Technology [IT] services from $100 per hour to $125 per hour. The town currently offers IT services to 18 other municipalities.

Since 2009, the New Windsor IT Department began serving the Town of Blooming Grove, Town of Chester, Town of Cornwall, Village of Cornwall-on-Hudson, Town of Crawford, Town of Highlands, Village of Harriman Police, Town of Monroe, Village of Monroe, Monroe Joint Fire District, Town of Newburgh Police, Town of Tuxedo, Village of Tuxedo Park, Vails Gate Fire Department and Town of Woodbury Police.

Supervisor George Meyers and the town board had discussed this particular item at the previous work session with John McDonald, Chief Information Technology Officer for New Windsor. McDonald joined the town board once again for their work session on Wednesday, September 6.

“We now do work for 18 municipalities and other entities. So we charge now, I think, it’s $100 an hour when we go. I was a little concerned about we weren’t hitting all the billable hours, we weren’t putting in the number of hours that we had,” said Meyers. “So I had some conversations with John McDonald. And he’s kind-of tightened that up down there. And now it looks like we’re getting all the billable hours. For the board’s information where I stand on this now, I think that we should raise the rate to $125, effective 2023.”

According to McDonald, the Orange Lake Fire District and several areas near Chester have already sent in requests for IT service from New Windsor. Prior to the new year, Meyers requested from McDonald that he notify the other municipalities that are currently serviced by the town of the upcoming change in rates.

In addition to the rate increase, Meyers requested that the billable hours from McDonald’s office be sent to him so that he and the town board can review them and Meyers also seeks to hire another full time staff member for the IT department following the departure of one staff member for another job.

“While I think we should raise the price, I think we should service the people that we have, I don’t think we should take anyone else,” said Councilwoman Sylvia Santiago.

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